Refund policy
OGES STUDIO™ — RETURN & REFUND POLICY
Effective Date: October 20, 2026
Thank you for shopping with OGES Studio, LLC.
We are committed to providing exceptional digital artwork and a positive customer experience.
DIGITAL ARTWORK PURCHASES
All OGES Studio™ digital artwork is delivered electronically. Due to the nature of downloadable digital products, all sales are generally final once the digital file has been delivered or made available for download.
We do not offer refunds or exchanges for changes of mind, accidental purchases, or personal preferences after a digital product has been delivered, except as required by applicable law.
DEFECTIVE FILES OR DOWNLOAD PROBLEMS
If you receive an incorrect, damaged, corrupted, or inaccessible digital file, please contact us at stevenmaurice@ogesstudio.com.
We will review the issue and, where appropriate, provide a corrected file, replacement download, or refund.
PERSONALIZED ARTWORK
Customized or personalized OGES Studio™ artwork is created specifically for the customer. Once production has begun, orders generally cannot be canceled or refunded, except where required by law or where OGES Studio determines that a correction or refund is appropriate.
PHYSICAL MERCHANDISE
OG Collection™ apparel and other physical merchandise, when offered for sale, may be subject to separate return and exchange conditions displayed with the product or at checkout.
CUSTOMER SUPPORT
For questions or concerns regarding an order, please contact:
OGES Studio, LLC
Email: stevenmaurice@ogesstudio.com
Website: www.ogesstudio.com
We are committed to addressing legitimate customer concerns promptly and professionally.
Nothing in this policy limits any rights or remedies customers may have under applicable consumer protection laws.